Digitalization and BTO
Merchants and Corporate Clients
Services that optimise and accelerate your operations while enhancing the end-to-end client journey.
Financial Institutions
Services that increase automation and improve efficiency through integration with banking systems, supporting the management of complex processes.
Our current locations
Already available in Portugal and Angola – ready for new markets
We currently operate Digitalisation and BTO services in Portugal and Angola, with the capability to expand to new geographies and adapt to each market’s specific needs.
Who already trusts us
Born local. Grown global.
Digitalized documents per year
Images in digital archive
Seizures processed per year
Account and clients opening and maintenance processes per year
Reinvent your business through smart, strategic outsourcing
Reduce costs with multi-tenant services
Achieve cost efficiency, scalability, secure data isolation, automatic updates, rapid deployment, and simplified management on a flexible shared platform.
Enhance processes with diverse services
Optimise operations with services that automate workflows and minimise manual intervention.
Business rules automation
Accelerate processes by enforcing accurate business rules, improving compliance and customer experience.
Digital processes
Create and access, 24/7, all documentation and metadata supporting each service.
We handle the process,
you handle the progress
Document processing
Harness automation and accuracy with our document processing service — from data capture and validation to seamless integration with clients’ systems.
Account and Client Onboarding and Maintenance
Collect and validate all required physical and digital documents and data for account opening and maintenance. Integrates with institutional IT systems to ensure a fast, accurate, and hassle-free process end to end.
Seizures processing
Streamline and automate the full lifecycle of banking seizures, credit seizures, and other precautionary actions, eliminating paper and enabling seamless electronic case management.
Heirs’ qualification
Automate the collection, verification, and validation of documents required to formally qualify heirs in inheritance processes. Integrated with clients’ institutional systems for accuracy, compliance, and timely processing.
Billing and collections support
Receive, sort, validate, digitise, and classify documents to ensure data accuracy and compliance, with integration to clients’ systems.
Digital and Physical Archiving
Digitise and archive documents — physical or digital — with seamless import, searchable indexes, and reliable backups. Each file is tagged with a unique reference for quick, easy retrieval.
What our customers say about us
“SIBS remains a key partner for our company, making a strong contribution to Customer Support and Commercial Teams. With upcoming changes in the TelCo sector, SIBS’s support will be very important.”
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