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Fraud prevention

Fraud detection solutions that provide real-time intelligence to secure payments and mitigate the risk of financial losses for all stakeholders in the payment ecosystem.

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Financial Institutions

Driven by innovation, we fight fraud and protect trust—preserving your institution’s reputation in today’s complex financial environment.

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Merchants and Corporate

We leverage advanced tech to prevent fraud, protect your brand, and ensure secure and seamless payment experiences to your customers.

Functionalities that secure your payments and mitigate losses

PAYWATCH Portal

An intelligent fraud prevention platform that anticipates risks, speeds up investigations, supports better decisions, and strengthens trust. Featuring all in one place, dashboards, fraud reporting, and integrated communication, for greater security and agility.

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Chargebacks & Disputes

An outsourcing service that optimizes costs and reduces financial losses by addressing accounting issues related to card transaction processing anomalies.

  • Covers all card brands issued by SIBS clients
  • Supports purchases and cash withdrawals made with brands accepted within the MULTIBANCO network

Anti-fraud Confirmation
(Interactive SMS)

Quick and efficient verification of the legitimacy of suspicious and declined transactions.

  • Confirm transaction authenticity to feed the fraud detection engines
  • Reinforce trust and enhance customer experience by reducing declined transactions

Digital Banking Customized Model

Real-time protection across all digital channels.
PAYWATCH protects digital banking by monitoring activity across all channels in real time. Designed to adapt to each Financial Institution’s needs, it helps detect fraud early, act faster, and improve decisions with the flexibility to integrate custom security layers, preserving a smooth customer experience.

Born local. Grown global.

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Transactions per day, monitored in real-time

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Machine Learning Models

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Fraud prevention rules

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Portugal maintains the 2nd lowest card fraud rates in the EEA

Connect your business to the future.
Let’s talk?

Connect your business to the future. Let’s talk?

Contact useast

Extensive expertise in multi-institution,
multi-channel, centralized fraud prevention

Expert fraud analysts 24/7

Suspicious activity alerts, generated by machine learning models, are reviewed by fraud analysts, ensuring quick, accurate decisions and support when needed.

AI that learns and evolves

Our models evolve with new fraud patterns, learning from data across the network to improve detection accuracy and reduce false positives.

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Real-time fraud detection

Transactions are monitored in real time, enabling immediate detection of anomalies and fast response to potential fraud.

SIBS PAYWATCH operates in several countries,
following SIBS’ footprint

Timor Bulgaria Kazakhstan Luxembourg Malta Spain Angola Argelia Poland Portugal Romenia São Tomé and Príncipe Timor Bulgaria Kazakhstan Luxembourg Malta Spain Angola Argelia Poland Portugal Romenia São Tomé and Príncipe
Timor Bulgaria Kazakhstan Luxembourg Malta Spain Angola Argelia Poland Portugal Romenia São Tomé and Príncipe Timor Bulgaria Kazakhstan Luxembourg Malta Spain Angola Argelia Poland Portugal Romenia São Tomé and Príncipe

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