Digitalization and BTO
Empower your business by combining cutting-edge technology with human expertise to automate complex processes, boost efficiency, ensure resilience, and deliver smart, seamless solutions.
KYC Utility Ecosystem
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Merchants and Corporate
Services that optimize and accelerate your processes and enhance companies’ client journeys
Our Current Locations
Portugal
Scalable solutions, applicable to a variety of sectors, aimed at powering Portugal’s financial and corporate institutions.
Elevate your business by partnering with smart,
strategic outsourcing
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Optimizing Onboarding for Faster, Leaner Operations
Reduces time and costs by automating onboarding and data management, helping institutions boost efficiency and speed up customer onboarding.
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Enhanced Information Update and Alert Service
Frequent updates and alerts help keep subscriber data accurate and legally compliant.
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Business rules automation
Speed up processes by ensuring business rules accuracy, improving compliance and customer experience.
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Digital processes
Create and access 24/7 all the documentation and metadata supporting each process.
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Fraud Prevention and Quality
By leveraging automation, the services enhance fraud prevention and ensure consistent processing quality, delivering secure and flawlessly solutions every time.
Effortless Process, Exceptional Progress
Multi-Entity Solution
Features cutting-edge frontend components for in-person channels, fully integrated with the digital workflows of participating organizations, and offers a user-friendly self-care interface for end customers—delivering a comprehensive, connected experience.
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AI-driven optimized data collection
Eliminates physical document submissions by integrating with external sources to auto-retrieve client data. Extracts ID info from cards, government IDs, and soon, the European digital wallet—delivering a faster, smarter experience for businesses and customers.
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Operational resilience
Hosted in high-availability data centers, with expert teams ensuring reliable service backed by proven experience in managing complex processes.
Unified information repository
Provides a common database aligned with the information management and access control rules defined in the operating model.
Rules Standardization
Ensures standardized fields and validation rules, automatically applying business, legal, and internal procedures for consistent, compliant, and efficient request processing.
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Digital and Physical Archiving
Digitizes and archives your documents, physical or digital, with seamless import, searchable indexes, and reliable backups. Every file is tagged with a unique reference for quick, easy retrieval whenever you need it.
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ESG solutions
Designed to help companies report and systematize information to support banking, financial and other processes under the European ESG regulatory framework.
Smart cities
When it comes to mobility, SIBS gives more than just means of payment: it’s a facilitator of intelligent urban mobility, promoting accessibility, sustainability, interoperability, and real-time efficiency.
Financial flows optimization
360º management of your financial area: from communication with financial entities to the management of payment, receipt, and collection workflows
Other financial services (SWIFT and Instant Payments)
Services created to easily and securely connect your business to a global world.
Donations
Donations is a feature of MB WAY and MULTIBANCO developed to promote social responsibility, allowing users to make micro-donations and support charitable causes and non-profit organizations.